Bank Successful Story|VIVIDATA

The largest bank in the world wanted to change the first generation of BI to an easier and more user-friendly BI because they wanted to let everyone in their bank use data to do their business. In their old mode of using BI, their business department will give the requirements to the IT team, then the IT team will take about one month to make it. The whole process including waiting in line, communication with the IT team, and making changes would be about one to three months.

Customer Pain Points

1. Old BI tools need too much technical support, and they all lack chart styles.

2. The old reports only serve the management and decision-making team of the enterprise.

3. Old BI tools need about one minute to do the query due to the large scale of data.

4. The suppliers of the old tools response very slowly and could not do customizations based on their needs.

轨交行业信息化框架图

vividime's Delivery

1. Easy and user-friendly BI

Ease of use is one of vividime’s core differentiations with other BI tools. vividime has more than 80 components, and over 40 of them are chart components, including different bar charts, line charts, pie charts, radar, map and other chart styles.

2. Data-driven business

With vividime’s easier and more user-friendly experiences, the business personals can also use BI to analysis their data and make decisions themselves. This helped their business to be more data-driven than experience-driven.

3. High speed engine

vividime’s VooltDB is a powerful data engine with ability to calculate large scale of data. In some banks, there is a 2/5/8 seconds rule, which means that based on the importance of the report, it should be opened within 2/5/8 seconds. vividime can fulfill their requirements.

4. Original services

vividime gave the bank original after-sale services and implementation services and helped the bank to build its own internal forum for knowledge sharing. With this forum, the employees can share their dashboards and ask questions. Some questions will be answered by their own employees, and the other questions will be collected and sent to vividime to be answered.

Customer Benefits

1. Self-service analysis for all employees.

2. Data-driven business replaces experience-driven business.

3. Quick response time supports real time business.

4. The new data access control system manages different layers from their headquarter to different business areas to small branches.